Time management fundamentals – daily, weekly, monthly planning; vision work; accountability systems; priorities—remain the same over time. But over the last quarter century our collective view of time mastery shifted.
Your passion for family time prompted you to organize your business around your kids, spouse, etc. You cherished the flexibility to juggle things and the freedom not to miss those important events. But is that really how it has turned out?
How to Step Up Your Business Without Stepping on Toes
While running multiple errands I stopped by the audiologist. Our oldest son’s cochlear implant wire had gone bad. The audiologist loaned us one until the company shipped the new cord.
When it arrived, Ian switched out the cords. I had to return the loaner cord to the audiologist and pick up Ian’s defective cord to be shipped to the cochlear implant company.
So it was basically a switcheroo operation.
The audiologist told me to swing by anytime for the exchange.
The waiting room was packed when I entered. I told one of the receptionists that I needed to trade a cord with Carmen, the audiologist. In the past Carmen has left items at the front desk for me.
The woman looked but couldn’t find anything left for me at the front desk. She went on to say that both doctors are working. She didn’t know when Carmen would be available to discuss this. She asked me to sit down in the waiting room.
I observed the receptionist made no effort to contact the audiologist to see if she was free. I was unwilling to wait 45 minutes to an hour for a transaction that should a few minutes. I politely stood near the reception desk.
Seeing I did not sit down, the receptionist glanced at me and then called the audiologist’s office.
She peeked into the audiologist’s office. She let me know Carmen was on the phone and would come up in a few minutes.
Carmen did come to the front desk. We completed the switch in about two minutes.
A 45– 60 minute potential time-wasting disaster was diverted into a 10-minute encounter, and a time mastery for entrepreneurs tutorial.
Some people would feel uncomfortable standing at the reception desk when asked to sit down. I wasn’t rude. I let my silence and my choice not to take a seat in the waiting room speak for itself: I value my time and theirs and I don’t use more than necessary to complete my responsibilities.
Often hourly rate workers or those with little connection between their compensation and results have much different concepts of time. In fact, wasting time or dragging out a project could be advantageous, leaving them with fewer responsibilities and less stress. Even salaried or other employed people view time differently from entrepreneurs.
I can personally attest to the differing time perception when I freely took my sick days when working for Xerox. As a self-employed person, a “sick day” translates to a day you don’t get paid.